1. Who We Are

Square Apple is a web and app development company based at Studio 25, Alma Yard, Plymouth, PL4 0FF. You can contact us at hifive@squareapple.co.uk. We are the data controller for personal information collected through squareapple.co.uk and our mobile applications available on the Apple App Store and Google Play Store.

2. What Personal Data We Collect

When you use our contact form, we collect your name, email address, subject line, and message content. We do not collect any other personal data beyond what you voluntarily provide.

3. How We Use Your Data

We use your contact details solely to respond to your enquiry. We do not sell, rent, or share your personal data with third parties for marketing or any other commercial purpose.

4. Legal Basis for Processing

We process your data on the basis of legitimate interests (Article 6(1)(f) UK GDPR) — specifically, to respond to enquiries from prospective and existing clients.

5. Data Processors & Third Parties

Your submitted contact data is processed by the following third-party services:

• Resend — used to transmit contact form submissions to our inbox.
• Google (Gmail) — used internally to receive and manage enquiries.
• Netlify — our hosting provider. Netlify operates under the EU–US Data Privacy Framework and provides appropriate safeguards for international data transfers.

We do not share your data with any other third parties.

6. Mobile Applications

Our applications are available on the Apple App Store and Google Play Store. These platforms may collect technical diagnostic data (such as crash reports) through their built-in services, governed by Apple's and Google's own privacy policies respectively. We do not collect any personal data through our mobile applications beyond what those platform services provide as standard app analytics. You should review the privacy policies of Apple and Google for full details of how they handle this data.

7. Location Data

We do not collect, store, process, or share your location data through our website or mobile applications. Location services are never requested or used by Square Apple.

8. Cookies

Our website uses cookies to ensure proper functionality and to remember your preferences. You can manage your cookie preferences at any time using the cookie control panel available on our site. We do not use cookies for advertising, cross-site tracking, or behavioural profiling.

9. Data Retention

Contact form enquiries are retained for a maximum of 24 months, after which they are permanently deleted.

10. Your Rights Under UK GDPR

You have the right to access, rectify, erase, restrict processing of, or object to the processing of your personal data. You also have the right to data portability. To exercise any of these rights, please contact us at hifive@squareapple.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

11. Changes to This Policy

We may update this policy from time to time. The current version will always be available at squareapple.co.uk/privacy-policy.